Users

Easily manage user accounts through the helpdesk. Access detailed profiles, track activity, and update permissions to deliver seamless support and efficient account handling.

Creating Agency Users

1. Log in to the Agency Panel and go to Settings > Users.
2. Click “Add User,” fill in the required details, generate a password, and save.

Creating Client Users

1. Log in to your Agency account and navigate to Client Accounts > User tab.
2. Click “Add User,” complete the details, generate a password, and save.

Reset Password for Agency Users

1. Log in to the Agency Panel.
2. Go to your profile and reset the password.

Forgot Password for Agency or Client Users

1. On the login page, click “Recover Password.”
2. Enter your registered email to receive a reset link.
3. Use the email link to reset your password.