> ## Documentation Index
> Fetch the complete documentation index at: https://docs.voicemetrics.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Import Contacts

> Importing Contacts simplifies customer data integration and enables efficient management. Use a CSV file to seamlessly upload contacts, organize them with lists and tags, and streamline communication for better results.

## **Before You Begin**

Ensure your CSV file meets the following criteria

<Warning>
  Phone numbers must include a **country code with a plus sign** (+), without spaces or dashes (e.g., +14158516395).
</Warning>

## **Steps to Import Contacts**

* Go to the **Contacts** section.
* Click the **Import/Export**  button in the top-right corner (tap three dots).

<img src="https://mintcdn.com/voicemetrics-47a09903/-5seNjIyTtgZVHfP/images/import1.png?fit=max&auto=format&n=-5seNjIyTtgZVHfP&q=85&s=4aa8c735f90c85b631d66a5e617f6833" alt="Import1 Pn" width="1920" height="1080" data-path="images/import1.png" />

* Select **Choose a CSV File** and upload your file.
* Ensure your CSV file meets the following criteria: phone numbers must include a country code with a plus sign (+), without spaces or dashes (e.g., +14158516395).
* Choose or create a **list** and **tag** for the contacts.

<img src="https://mintcdn.com/voicemetrics-47a09903/-5seNjIyTtgZVHfP/images/import2.png?fit=max&auto=format&n=-5seNjIyTtgZVHfP&q=85&s=b923a06104c09cd47276be71eb55ae32" alt="Import2 Pn" width="1920" height="1080" data-path="images/import2.png" />

* **Match CSV columns** (e.g., Name, Phone) to system fields.
* Click **Import** to upload contacts.

<img src="https://mintcdn.com/voicemetrics-47a09903/-5seNjIyTtgZVHfP/images/import6.png?fit=max&auto=format&n=-5seNjIyTtgZVHfP&q=85&s=5e16d4db39b000470c9cf280d6679a09" alt="Import6 Pn" width="1920" height="1080" data-path="images/import6.png" />

* A **success** message will confirm the import.

<img src="https://mintcdn.com/voicemetrics-47a09903/Gn2OkV7BkYcm1Xtq/images/import7.png?fit=max&auto=format&n=Gn2OkV7BkYcm1Xtq&q=85&s=a40739a78a44b8f297e5260d0df33fe7" alt="Import7 Pn" width="1920" height="1080" data-path="images/import7.png" />
