> ## Documentation Index
> Fetch the complete documentation index at: https://docs.voicemetrics.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Inbound Web Calls

> Inbound Web Calls allow visitors to start a real-time voice conversation with your AI Agent directly from a website or landing page, without dialing a number. It’s the fastest way to capture contacts, qualify them, and schedule appointments.

## **How It Works**

1. **Create a Web Widget**
   * Go to **Web Widgets** under the Agency Hub
   * Click **Create Widget**
   * Configure:
     * Widget Name
     * Branding (logo, colors, welcome message)
     * Call-to-action text
2. **Deploy the Widget**
   * Copy the embed code
   * Paste it into your website, landing page, or funnel builder
   * Once live, visitors will see a “Click to Call” or “Talk to Assistant” button
3. **Start the Conversation**
   * When a visitor clicks the widget, a voice call is initiated with your AI Agent
   * The agent engages, asks qualifying questions, and guides the caller based on your configured prompt
4. **After the Call**
   * AI uses #Extract\_Info to collect details like name, email, and interest level
   * Creates or updates leads in your CRM
   * Uses #Book\_Calendar to schedule appointments
   * Stores full **call log**, **summary**, and **transcript** in the **Call History** tab.

<img src="https://mintcdn.com/voicemetrics-47a09903/bBAn22NFSBqcn_G3/images/widget1.png?fit=max&auto=format&n=bBAn22NFSBqcn_G3&q=85&s=af586ca26dcd1e66a860bc844db8d1ef" alt="Widget1 Pn" width="1920" height="1080" data-path="images/widget1.png" />

## **Benefits**

* No phone number required — web-based calling
* Converts passive website traffic into qualified leads
* Works great with landing pages, offer pages, and ad funnels
* Available 24/7 with no human involvement

<Note>
  The widget must be deployed in a **client-owned** website or page

  Use **different widgets** for different use cases (sales, support, booking)
</Note>

<Warning>
  Ensure the agent has appropriate actions set up (e.g., #Extract\_Info, #Book\_Calendar, #Send\_Post\_Call\_Event)
</Warning>